Apple Device Support Exam Preparation for iOS 17 and macOS Sonoma
Embark on a transformative journey towards becoming an Apple Certified Support Professional with our comprehensive Apple Device Support Training course. Designed for aspiring tech support specialists, this course offers a seamless blend of theoretical knowledge and practical application, ensuring you gain the expertise needed to excel in supporting Apple products, including the iPhone and Mac.
What you’ll learn
- Students will obtain a solid foundation in supporting Apple devices, from basic setup to advanced troubleshooting techniques..
- Students will be fully prepared to take and pass the Apple Device Support exam, earning the Apple Certified Professional certification badge..
- Students will gain practical experience through labs and real-world scenarios, acquiring hands-on experience that mirrors the challenges faced in support roles..
- Students will develop the ability to quickly and efficiently resolve the most common technical issues with Apple devices such as iPhone, iPad, and Mac..
Course Content
- Introduction –> 3 lectures • 9min.
- Mobile Device Management & Apple Services –> 7 lectures • 28min.
- Restore and Setup for iOS Devices –> 10 lectures • 34min.
- Managing Network and Sharing for iOS Devices –> 5 lectures • 30min.
- Managing Apps on iOS Devices –> 1 lecture • 5min.
- Privacy and Security for iOS Devices –> 7 lectures • 21min.
- Using Diagnostic Tools on iPhone and iPad –> 1 lecture • 5min.
- Setting Up and Restoring a Mac –> 8 lectures • 22min.
- Managing Network and Sharing for macOS –> 3 lectures • 11min.
- Privacy and Security for macOS –> 5 lectures • 24min.
- Using Diagnostic Tools on Mac –> 2 lectures • 10min.
- Accessibility –> 1 lecture • 5min.
- Exam Preparation –> 3 lectures • 4min.
Requirements
Embark on a transformative journey towards becoming an Apple Certified Support Professional with our comprehensive Apple Device Support Training course. Designed for aspiring tech support specialists, this course offers a seamless blend of theoretical knowledge and practical application, ensuring you gain the expertise needed to excel in supporting Apple products, including the iPhone and Mac.
Our training program is structured to provide a deep dive into the essential skills required for an entry-level job in Apple product support. Through a series of interactive lectures, examples of practical application, and quizzes you’ll become proficient in troubleshooting, customer support, system configuration, and network management specific to Apple’s ecosystem. Upon completion of the course, learners should be prepared to sit and pass the Apple Device Support exam for iOS 17 and macOS Sonoma and earn their Apple Certified Professional certification.
No prior experience with Apple system administration is necessary, making this course accessible to beginners. However, a basic understanding of computer systems and a passion for technology will be beneficial. Join us on this exciting journey to becoming an Apple Certified Support Professional. With our expertly designed course, you’ll not only achieve certification but also acquire the skills needed to thrive in the world of Apple device support. Enroll today and take the first step towards a rewarding career in tech support!