Salesforce Community Experience Cloud for Beginners

Learn Salesforce Experience Cloud. Start your Salesforce experience cloud journey by building & launching community site

Introducing the Salesforce Community Experience Cloud

What you’ll learn

  • Launching Experience cloud sites.
  • How to setup lightning Community sites in salesforce.
  • Experience Builder.
  • Site knowledge articles and topics.
  • Community License Types.
  • Site templates.
  • Themes in Experience Cloud sites.
  • Setup Dashboard for site.
  • Page variations.
  • Reputation setup.
  • Experience cloud workspace.
  • Audience Targeting.
  • Standard & Object Pages.
  • Site Navigation.

Course Content

  • Introduction –> 4 lectures • 14min.
  • Setup Community –> 3 lectures • 20min.
  • Homepage Configuration – Using Components –> 8 lectures • 35min.
  • Setting up Common Community Elements –> 6 lectures • 19min.
  • Setup and Configuration of Knowledge Articles –> 7 lectures • 29min.
  • Administration settings –> 7 lectures • 25min.
  • Bonus –> 1 lecture • 1min.

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Requirements

Introducing the Salesforce Community Experience Cloud

Experience Cloud sites are a great way to share information and collaborate with people who are key to your business processes, such as customers, partners, or employees. Whether you call it a portal, a help forum, a support community, or something else, an Experience Cloud site is a great place to connect with the important people in your life in a new way.

Using Salesforce Experience cloud’s easy point-and-click tools you can create branded collaboration spaces.

 

The course will take you through various basic concepts and possible scenarios to teach you how to create an experience community site from scratch through simple point and click method. The course is for absolute beginners who are looking to expand their knowledge and start their experience cloud journey.

 

After completing this course, you’ll be able to:

  • Understand Experience cloud and community sites
  • Understand types of site portals
  • Experience cloud licenses
  • Create Experience cloud Site
  • Customize Experience Cloud community site
  • Use various components in Experience Cloud site builder
  • Administer Experience Cloud Community sites
  • Create knowledge articles and add them on Experience Cloud sites
  • Experience Cloud Site page customizations
  • Page Variations and Target Audience

The course is made very concisely keeping in mind that all the basic information regarding salesforce Experience community cloud is covered. The course Salesforce Community Experience Cloud: Getting Started will help in creating sites on the Salesforce platform. This course is not a power-point presentation but a complete hands -on so you can learn by doing. Feel free to connect with me if you have any queries.

 

Happy Learning!!

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