Salesforce Lightning 2020 Certified Administrator Part 3

Salesforce Certified Administrator Course – Part 3 – Covers Service & Support, Activity & Data Management ADX201

My original Salesforce Classic Administrator Certification Course released in March of 2016 and is the best-selling and highest rated Salesforce course of all time, worldwide (not just on Udemy). I have been teaching Salesforce online since that time and have taught well over 110,000 students.

What you’ll learn

  • Gain an in-depth understanding of the these knowledge areas of the Administrator exam – Service & Support Applications, Activity Management & Collaboration, and Data Management.
  • Learn how to administer the Salesforce Platform in the new user interface – Lightning Experience.
  • Work through the Admin Certification prep in Salesforce Lightning Experience.
  • This course compliments Mike Wheeler’s previous Admin Course which covers the Salesforce Classic User Interface.

Course Content

  • Course and Service & Support Introduction –> 32 lectures • 2hr 55min.
  • Activity Management and Collaboration –> 13 lectures • 44min.
  • Data Management –> 11 lectures • 52min.

Salesforce Lightning 2020 Certified Administrator Part 3

Requirements

  • No prior Salesforce experience is required.
  • Basic computer skills and an Internet connection will be helpful.

My original Salesforce Classic Administrator Certification Course released in March of 2016 and is the best-selling and highest rated Salesforce course of all time, worldwide (not just on Udemy). I have been teaching Salesforce online since that time and have taught well over 110,000 students.

This course is part 3 of a new course series, recorded in the current release of Salesforce. Whereas my prior course was recorded in Salesforce Classic, this course is recorded in Lightning Experience. Also, in order to get the most current information out to you as quickly as possible, I am dividing up the Salesforce Administrator Certification into a series of courses – this is the third course in the new series.

This course covers the following Knowledge Areas of the Exam Guide:

  • Service and Support Applications
  • Activity Management and Collaboration
  • Data Management

After Tens of Thousands of Udemy Survey ratings for my courses, the students have spoken:

“Are you learning valuable information?” 99.6% answered YES

“Are the explanations of the concepts clear?” 99.8% answered YES

“Is the instructor knowledgeable about the topic?” 99.9% answered YES

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